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Privacy Policy

Last updated 1 February 2026

​​​​​​1. Introduction

This Privacy Policy explains how Jill Livesey (“we”, “us”, or “our”) collects, uses, stores, and discloses personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). â€‹We also take reasonable steps to comply with overseas privacy laws, including the UK and EU GDPR, where relevant. By using our website jilllivesey.com.au, submitting forms, downloading resources, or booking a session, you consent to the handling of your personal information as described in this policy.

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2. Who We Are

  • Business Name: Jill Livesey

  • Location: Sydney, NSW, Australia

  • Email: privacy [at] jilllivesey.com.au

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3. Information We Collect

We may collect personal information including:

  • Name, email, phone number

  • Booking details (date, time, service requested)

  • IP address, browser and device information

  • Any information voluntarily provided via contact forms, resource downloads, or bookings.

We do not intentionally collect sensitive information without your consent.

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4. How We Collect Information

We collect personal information when you:

  • Visit or browse our website

  • Submit a contact, retreat interest, or enquiry form

  • Make a booking via Calendly

  • Download free resources (PDFs, articles)

  • Interact with cookies, analytics, or embedded tools.

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5. Purpose of Collection

We use personal information to:

  • Respond to enquiries or communications

  • Manage and deliver bookings and resources

  • Improve website performance and user experience

  • Comply with legal obligations.

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6. Third-Party Services

  • Wix: Our website is hosted on Wix. Wix may collect and store information as part of website operations. See the Wix Privacy Policy for details.​

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7. Cookies & Analytics

  • We use cookies to enable website functionality, improve user experience, and analyse traffic.

  • You can manage or disable cookies in your browser settings, but some functionality may be affected.

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8. Disclosure of Personal Information

We may disclose personal information to:

  • Wix, Calendly, and other service providers for website operations and bookings

  • Professional advisors, IT, or analytics providers

  • Government or regulatory authorities where required by law.

We do not sell or rent personal information.

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9. Overseas Disclosure

Some service providers may store or process personal information outside Australia, including the US, UK, or EU. We take reasonable steps to ensure comparable privacy protections.

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10. GDPR (EU/UK Visitors)

If you are in the EU or UK, your personal data is processed based on:

  • Consent

  • Performance of a contract (e.g., bookings)

  • Legitimate business interests.

You may have rights to access, correct, or delete your data under GDPR.

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11. Data Security

We take reasonable technical and organisational measures to protect personal information but cannot guarantee complete security.

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12. Access, Correction, and Deletion

Contact us by email at privacy [at] jilllivesey.com.au to request access, correction, or deletion of your personal information.

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13. Complaints

If you believe we have breached privacy laws, please contact us first. You may also contact the Office of the Australian Information Commissioner (OAIC).

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14. Changes to Policy

Updates may occur; the latest version will always be available on the website.

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15. Contact

Jill Livesey

privacy [at] jilllivesey.com.au

Or use the contact form​.​

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